The system only works if people use it
Most failed ERP projects are technically fine. They fail because the warehouse kept its spreadsheet, and within six months the data in Odoo stopped being true.
How we train
Generic product training doesn't stick. People learn their own job, on their own data, in the system they'll log into on Monday. Every session we run is role-based and uses your configured staging environment, not a demo database.
- ✓Role-based sessions. Separate tracks for Finance, Sales, Purchasing, Inventory, HR and Management — each covering only what that role does.
- ✓Hands-on practice. Every attendee works through real scenarios on staging, rather than watching a screen share.
- ✓Train-the-trainer. Internal champions taken deeper so you have in-house capability after we've gone.
- ✓Management training. A separate session on dashboards and reporting, so leadership pulls its own numbers instead of asking finance.
- ✓Written manuals. Quick-reference guides per role, in English and Arabic, kept with your configuration rather than generic Odoo documentation.
- ✓Refresher sessions. Available after go-live for new hires or when a new module comes online.
When training happens
Training sits in Phase 5, after UAT and before go-live. That order is deliberate: training on a system that's still changing wastes everybody's time, and training too long before go-live means it's forgotten by cutover.
Signs adoption is slipping
- ✓Stock adjustments rising month over month — someone is reconciling reality to the system instead of recording it.
- ✓Sales orders created after the delivery has already gone out.
- ✓Exports to Excel for routine reporting that a dashboard should cover.
- ✓One person doing all the data entry for a whole department.
All of these are fixable, and all of them are cheaper to fix in month two than in year two. Our AMC includes a periodic review that looks for exactly these patterns.